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February 8, 2021
Question

Apply button greyed out in Redact function

  • February 8, 2021
  • 2 replies
  • 11542 views

I'm trying to redact portions of a PDF document. I used the redact tool to select multiple areas within the pages. The tool successfully marks them, but when I try to complete the redactions by applying them, the 'Apply' function is greyed out. Not sure what I can do to allow the applying to happen.  I am not working in documents that have an electronic signature, so that is not the issue.

2 replies

galinab79235010
Participant
May 18, 2022

save the document in a word format, then open the word document and save as pdf. this strips the security, so you can re dact it. 

Participant
September 14, 2022

Hello, I am having the same issue as above. I'm trying to redact a bank statement. I downloaded it as a pdf. Then I opened it in Adobe X Pro. I have redacted it but the Apply Redaction option is greyed out. There is no issue with signature that I'm aware of. Any ideas?

 

Participant
May 19, 2025

Same problem. Cleary Adobe doesn't care about the endless complaints on this issue. Terrible company

Wilder.Bolaños
Community Expert
Community Expert
February 8, 2021

Hi there,

Does the document have no password? Is it not a PDF / A? ... Firms you say no ...

do you select and the application is not blue? and sterilize the document like this?

I'm doing the exercise now, and I see it well, try what I mention to see.

Regards,

WbolanosCo