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Anonymous
Feb 8, 2021 2:44 PM UTC
Question

Apply button greyed out in Redact function

I'm trying to redact portions of a PDF document. I used the redact tool to select multiple areas within the pages. The tool successfully marks them, but when I try to complete the redactions by applying them, the 'Apply' function is greyed out. Not sure what I can do to allow the applying to happen.  I am not working in documents that have an electronic signature, so that is not the issue.

6 replies

beach5villas
beach5villas
Participant
May 18, 2022 6:46 PM UTC

save the document in a word format, then open the word document and save as pdf. this strips the security, so you can re dact it. 

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    Darrell26116186yjsy
    Participant
    Sep 14, 2022 3:49 PM UTC

    Hello, I am having the same issue as above. I'm trying to redact a bank statement. I downloaded it as a pdf. Then I opened it in Adobe X Pro. I have redacted it but the Apply Redaction option is greyed out. There is no issue with signature that I'm aware of. Any ideas?

     

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      AJ_5746
      Participant
      May 19, 2025 6:08 AM UTC

      Same problem. Cleary Adobe doesn't care about the endless complaints on this issue. Terrible company

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      Wilder.Bolaños
      Community Expert
      Wilder.BolañosCommunity Expert
      Community Expert
      Feb 8, 2021 3:41 PM UTC

      Hi there,

      Does the document have no password? Is it not a PDF / A? ... Firms you say no ...

      do you select and the application is not blue? and sterilize the document like this?

      I'm doing the exercise now, and I see it well, try what I mention to see.

      Regards,

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