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cindyk66550021
Participant
July 31, 2018
Question

"approved" stamp popping up instead of signature

  • July 31, 2018
  • 2 replies
  • 377 views

in adobe acrobat xi Standard when using an image signature when trying to place signature the "approved" stamp appears on signature line instead of the selected signature.  How do we remove that approved stamp?

This topic has been closed for replies.

2 replies

Adorobat
Participating Frequently
August 1, 2018

Hi Cindyk,

As per the issue description mentioned above, you are facing issue when trying to place signature on a pdf in Acrobat XI, is that correct?

Please try following troubleshooting steps:

1- Reboot the machine once if you haven't already and try again.

2- If that doesn't work, check if an update is available for Acrobat using "Check for updates" option under "Help" menu, reboot the machine after installing update and try again.

3- If issue still persists, try repairing Acrobat using "Repair installation" option under Help menu, reboot the machine after repair and check.

Let us know if you need any help.

Shivam

Bernd Alheit
Community Expert
Community Expert
August 1, 2018

Select the stamp and delete it.