"approved" stamp popping up instead of signature

Hi Cindyk,

As per the issue description mentioned above, you are facing issue when trying to place signature on a pdf in Acrobat XI, is that correct?

Please try following troubleshooting steps:

1- Reboot the machine once if you haven't already and try again.

2- If that doesn't work, check if an update is available for Acrobat using "Check for updates" option under "Help" menu, reboot the machine after installing update and try again.

3- If issue still persists, try repairing Acrobat using "Repair installation" option under Help menu, reboot the machine after repair and check.

Let us know if you need any help.

Shivam

Select the stamp and delete it.