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calm_image7777
Oct 19, 2026 8:08 PM UTC
Answered

Arial font no longer available

As of this afternoon I’m no longer able to use the Arial font in Acrobat. If I type into a new textbox with this “tmp” font, I get unreadable symbol gibberish. Using Arial is important for the project I’m working on. 

 

    calm_image7777Correct answer
    Oct 20, 2026 1:19 PM UTC

    I replied yesterday but I don’t know what happened to my comment. IT pushed another update this morning and the issue appears to be resolved. I’m using Windows 11 with Acrobat 2026.002.22031. I think that’s a newer version than yesterday but I’m not sure.

    For anyone else finding this comment in the future, Arial still worked in other programs. I was adding text to Acrobat using “Edit PDF” and the “Add Text” tool. 

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    4 replies

    Randy Hagan
    Community Expert
    Randy HaganCommunity Expert
    Community Expert
    Oct 19, 2026 8:33 PM UTC

    Can you use Arial in other applications?

    Are you working with Acrobat on Windows or Mac?

    Which operating system, and which version and type of Acrobat are you using? How are you inserting text into your Acrobat PDF?

    Is Arial used as a font in your PDF already?

     

    I hate to respond to your question with a bunch more questions, but the answers to these questions will help us isolate your issues and help us help you toward a solution to your issues.

     

    Randy

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    calm_image7777Author
    Oct 19, 2026 9:12 PM UTC

    Hi Randy,

    Can you use Arial in other applications?
    Yes. We have MS Office 365 and I have no issues using it there.

    Are you working with Acrobat on Windows or Mac?
    Which operating system, and which version and type of Acrobat are you using?
    Windows 11. Adobe Continuous Release 2026.002.22031 64-bit. I think it’s Acrobat Pro but that’s surprisingly difficult information to find.

    How are you inserting text into your Acrobat PDF?
    “Edit PDF,” “Add Text”

    Is Arial used as a font in your PDF already?
    Yes. I was working on this same document this morning. Over lunch I restarted my computer so IT could push software updates. I don’t know if Acrobat was included in that but it’s been my assumption.

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