Assistance with Adobe Subscription Account

Question

I am writing to request assistance with my Adobe subscription. Unfortunately, I have forgotten the account associated with my paid plan, but I do have the credit card information used for the payment.  Its there any method can guide me on how to retrieve the account details linked to my payment information? Additionally, I would like to know if it is possible to cancel the upcoming payment for this month. Thank you for your help.

JR Boulay · Answer

This is a public forum, not Adobe support.
Users, including the Community Experts, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.
Adobe provides support through the Chat function: https://helpx.adobe.com/contact.html?rghtup=autoOpen or through Twiter: @AdobeCare - https://twitter.com/AdobeCare
If the chat window fails to open, then use a different device.
There is no email support, so beware of scammers.

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