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November 30, 2019
Question

Attatch file to PDF and open on mobile

  • November 30, 2019
  • 3 replies
  • 1249 views

 

Hi

I attatch files onto my PDF via the comment tab - paperclip icon such as photos and other documents. I then choose an icon such as the paperclip or drawing pin, and I'm then able to open the photo or document which is great.

Can someone please explain to me why I cannot open the attached documents in the mobile version? I can see the attachment icon such as the drawing pin but I cannot open up any links or documents? 

 

I have tried saving the master laptop document in the cloud and in onedrive with the images but still does not work?? Please please can someone tell me what I'm doing wrong?

 

Thanks

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3 replies

Bernd Alheit
Community Expert
Community Expert
December 1, 2019

Acrobat Reader for mobile devices doesn't support comment attachments.

December 1, 2019

Hi

 

Thanks for the response.

 

Is there any other way of enabling attatchments on PDF mobile?

 

Thanks

Bernd Alheit
Community Expert
Community Expert
December 1, 2019

You can't enable this in Acrobat Reader.

JR Boulay
Community Expert
Community Expert
December 1, 2019

What is "the mobile version"?

Be sure to use Acrobat on your mobile device.

Acrobate du PDF, InDesigner et Photoshopographe
December 1, 2019

Hi JR

 

I am using the latest version of adobe acrobat on my samsung galaxy fold.

I am at a total loss on how to enable attachments on my mobile device.

 

Thanks

 

barbara_a7746676
Community Expert
Community Expert
December 1, 2019

A little more detail would be helpful. If it is a file type that does not have the application necessary to open it installed on your phone, it won't open.

December 1, 2019

 

Hi Barbara

 

As you can see from the image, the file tag icon is visible but does not seem to be active- and will not open. When I open on laptop there are no issues. I have all the relevant applications on my phone to open all the files , and I have tried it with just an PDF and this still is not working. Am I doing something wrong in terms of embedding ?

 

Thanks Barbara