Attempting to download Adobe Acrobat pro on Mac os 11 8.26.2024

Question

I am attempting to download Adobe Acrobat Pro on Mac os 11 on my Mac Book Pro, and it keeps saying the file is corrupted or you do not have the proper software to open it. I have attempted downloading from 15 different locations on Adobe support, and I have the same result. I can't get ANY support from Adobe. It just sends me back into a continuous circle of NOWHERE!!

Souvik Sadhu · Answer

Hi @jerry_6730,

Hope you are doing well. Sorry for the trouble, and the delayed response.

You might want to check for system requirements to run Acrobat: Adobe Acrobat system requirements, supported platforms

That being said, please run the Acrobat cleaner tool https://adobe.ly/4apmxzc, reboot the computer once, and install the application using the direct link https://adobe.ly/3PMfs29 and see if that works for you.

-Souvik

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