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Participant
May 8, 2019
Question

Authorization Code for my Acrobat 8

  • May 8, 2019
  • 1 reply
  • 1533 views

Good morning Adobe,

I have had to put a new hard drive in my computer and it is now asking for an authorisation code

can you please supply

Acrobat 8

Serial Number: [removed-kglad]

Activation Number: [removed-kglad]

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1 reply

kglad
Community Expert
Community Expert
May 8, 2019

1. don't post serial numbers in public forums

2. newer os'es (especially mac os'es) are not compatible with older programs (especially adobe's). 

3.

uninstall acrobat 8 (using the uninstaller)

clean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

remove the cache.db file from (win): Program Files (x86)/Common Files/Adobe/Adobe PCD/cache/ or (mac): /Library/Application Support/Adobe/Adobe PCD/cache/

restart your computer

follow the steps here to install acrobat 8, https://helpx.adobe.com/creative-suite/kb/activation-fails-cs3-acrobat-8.html

if that fails read this, https://forums.adobe.com/thread/2385900