Autosaving pdf to desktop

Hi there

Hope you are doing well and thank you for reaching out about this issue with files autosaving to the desktop.

This behavior is likely related to how the default file handling settings are configured on your coworkers' devices. When opening a file from an email (like a PDF), the system typically downloads the file to a temporary location or the default download folder before opening it. However, in some cases, it might save these files to the desktop if that is set as the default location.

Here are a few suggestions to address the issue:

1. Check Default Save Location:
On Windows: Go to Settings > System > Storage > Advanced storage settings > Change where new content is saved to verify the default save location for downloaded files.
On macOS: Check Safari Preferences > General or other browser settings for the default download location.

2. Email Client Settings:
Some email clients have specific settings for where attachments are temporarily saved. Verify the settings in the email client being used (e.g., Outlook).

Also, ask coworkers to use the "Open" option instead of "Save" when accessing email attachments unless they explicitly want to keep the file.

If the issue continues or if this doesn’t fully resolve the problem, I’d recommend having your IT team investigate further to identify any underlying system or software configuration causing this behavior.