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Lori5CEF
Participant
July 12, 2022
Answered

Background Files Not Saving

  • July 12, 2022
  • 1 reply
  • 1082 views

A coworker and I have been trying to save an image (letterhead) as a background in Acrobat, but the file never gets saved. The name shows up on the list of saved settings, but when you select it, the "color" button is indicated (not the "file" button) and the corresponding xml file is blank. 

 

I've been able to save files as backgrounds before and they are all still working. 

 

Please help! Thanks!

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Correct answer Lori5CEF

Thanks! 

 

I fiddled around some more and finally got the letterhead to save when I moved the letterhead image to a different location (a folder called Pictures). No idea why that would make a difference--both folders are on the same server and I have access to both. Weird!

1 reply

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Heilpraktiker
Participant
July 12, 2022

Did you try to reinstall Acrobat? You could also try to change the format of the image, it might help.

Meine Internetseite ist:>Ich bin Heilpraktikerin aus Berlin und ich bendele meine Patienten mit Homöopathie. Ich bin hier um besser in Adobe Programmen zu werden.<br />Meine Internetseite ist:
    L
    Lori5CEFAuthorCorrect answer
    Participant
    July 13, 2022

    Thanks! 

     

    I fiddled around some more and finally got the letterhead to save when I moved the letterhead image to a different location (a folder called Pictures). No idea why that would make a difference--both folders are on the same server and I have access to both. Weird!

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