Background image artifacts or disappears.
We export formatted PDFs for clients to their design via a web interface.
All is well, PDF is the perfect format for doing this and I’ve spent a lot of time ensuring all the text and formatting is rendered in accordance with the designs given.
However… recently we have been getting reports that when you open the PDF in (latest) Adobe Acrobat Reader… The background images will render at first and then either start to artifact/wipe/disappear as you scroll.
These PDFs work practically everywhere else except the one place I’d expect them to be at their most perfect… adobe acrobat.
Scroll up and down a tiny bit or highlighting text...
This is a huge issue… we cannot control WHAT version a client may have OR what version of acrobat reader any person they choose to forward the PDF to has.
Again, it’s only acrobat reader.
On my computer, it will sometimes be working fine for 5 seconds, and then the issues start.
Changing the “Smoothing” options in the Pref > Display tab appears to not do anything to help.
Example PDF attached.
AdChoices