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A
Anonymous
March 1, 2017
Question

Bad parameter when comparing documents

  • March 1, 2017
  • 4 replies
  • 11222 views

Dear,

Today I have installed and purchased Adobe Acrobat XI Pro for the sole purpose of comparing documents. The documents are PDF's (version 1.6, Acrobat 7.x) and consists of 200-700 pages. Whenever I try to compare them I get the error:

"Bad parameter". That is it. No extra guidance.

I have taken to Google and learned this may be solved by saving the PDF again to check if it is corrupt. This works (and gives no error message). I have also tried solving this issue by adding a blank form to the PDF (by using the combine optionality) .

This returns the following error: "Expected an array object". I get above errors on all settings: Reports, spreadsheets etc + Scanned documents + with/without "compare text only" ticked.

Please advice on how to solve this issue.

Kind regards,

Mels

This topic has been closed for replies.

4 replies

A
Adobe Employee
adeep93
Adobe Employee
March 7, 2017

Try to print the PDF files using Ctrl+ P with Printer: ADOBE PDF and use the output PDF files generated as an input to the Compare Documents?

A
Anonymous
March 7, 2017

Thank you all for your help. I think I have everything running now.

Mels

    A
    Adobe Employee
    adeep93
    Adobe Employee
    March 6, 2017

    Yes, it is the Trial-download page of Acrobat DC Pro. Please try out the files in Acrobat DC Pro. Reach out to us in case, you face any issues in there.

    A
    Anonymous
    March 6, 2017

    I have tried other documents that I own, and those seem to work.

    I just want to know how to solve the error: Expected an Array Object. Because the documents that I need to compare right now, all give this error.

    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity Expert
    Community Expert
    March 6, 2017

    How did you create the documents?

    A
    Adobe Employee
    adeep93
    Adobe Employee
    March 2, 2017

    Hi melsd99688657,

    Thanks for using the Compare Documents feature.

    Could you please try out the files in Acrobat DC Professional from Download Adobe Acrobat free trial | Acrobat Pro DC ? Reach out to us in case, you face any issues. You may also log a Bug Report at: Adobe Acrobat - Feature Request/Bug Report Form

    Regards,
    Adobe Acrobat Team.

    A
    Anonymous
    March 6, 2017

    Sorry, I could not find the documents to which you refer? Your link goes to the trial download page.

    Adorobat
    Adorobat
    Participating Frequently
    March 2, 2017

    Hi melsd99688657,

    Could you please try the steps suggested in the link below?

    Solution to "Bad Parameter"

    Please confirm Acrobat XI version installed on the machine?

    To check the version, launch Acrobat>click Help menu>About Adobe Acrobat XI Pro

    Which Operating System is installed on the machine-Mac/Windows?

    A
    Anonymous
    March 6, 2017

    Thank you for your help.

    I have tried the solution posted there, and this did not solve the problem (I made sure to combine the one page blank pdf form at the end of the PDF's I try to compare (if this matters)). The error I get is: "Expected an Array Object".

    Version: 11.0.19

    AGM Version: 4.28.148

    CoolType Version 5.11.148

    Core Version 11.19

    JP2K version 2.0.00.37661

    A
    Anonymous
    March 6, 2017

    Operating system is Windows 7 Enterprise.

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