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Participant
September 24, 2025
Answered

Billed even after free trial was cancelled

I used acrobats free trial to edit a document once right after getting the free trial i cancelled it and it took me to the home page so why didd i get charged for a month of acrobat i want my damn money back

Amal.
Amal.Correct answer
Legend
September 24, 2025

Hi there 

 

Hope you are doing well and thanks for reaching out. 

 

This is something better handled by our billing team https://adobe.ly/4o77nV1. Click on the 'Contact us' button in the lower right corner to start the process. 

 

~Amal

1 reply

Amal.
Amal.Correct answer
Legend
September 24, 2025

Hi there 

 

Hope you are doing well and thanks for reaching out. 

 

This is something better handled by our billing team https://adobe.ly/4o77nV1. Click on the 'Contact us' button in the lower right corner to start the process. 

 

~Amal

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