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Participant
September 24, 2025
Answered

Billed even after free trial was cancelled

  • September 24, 2025
  • 1 reply
  • 118 views

I used acrobats free trial to edit a document once right after getting the free trial i cancelled it and it took me to the home page so why didd i get charged for a month of acrobat i want my damn money back

Correct answer Amal.

Hi there 

 

Hope you are doing well and thanks for reaching out. 

 

This is something better handled by our billing team https://adobe.ly/4o77nV1. Click on the 'Contact us' button in the lower right corner to start the process. 

 

~Amal

1 reply

Amal.
Amal.Correct answer
Legend
September 24, 2025

Hi there 

 

Hope you are doing well and thanks for reaching out. 

 

This is something better handled by our billing team https://adobe.ly/4o77nV1. Click on the 'Contact us' button in the lower right corner to start the process. 

 

~Amal