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heyyodogo
heyyodogo
Participant
June 11, 2026
Question

Black box appears when using add text comment

  • June 11, 2026
  • 1 reply
  • 0 views

I’m having an issue that started about two weeks ago where anytime I use the add text comment tool and click on the page to write something this black box appears.  I can type but can’t see what I’m typing. If I click off the comment I can see the text fine but if I click on it to edit it the black box comes back.  I can also highlight the text and see the words but the black box remains on any part not highlighted.

 

Acrobat is updated, windows, and my graphics card are all updated.  I’ve also uninstalled and reinstalled acrobat entirely.  The problem started randomly.  I’ve also messed with the rendering settings in preferences.  Any ideas?

    1 reply

    Meenakshi0101
    Community Manager
    Meenakshi0101Community Manager
    Community Manager
    June 11, 2026

    ​

     Hi heyyodogo,

     

    Thank you for reaching out, and sorry for the trouble caused.

     

    It appears that the fill colour for the Add text comment is set to black. Please check the comment properties. Use the steps suggested below:

    • Open the PDF and right-click on the text box.

    • Select Properties from the list

    • Under the Appearance tab, check the fill colour set.

    • If it is black, click on it and select white or the required colour.

    • Mark the box for Make properties default.

    • Click on the OK button to save the changes.





     

    Let us know how it goes.

     

    Thanks,

    Meenakshi

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