black image in pdf document

Forum|Forum|5 years ago
October 2, 2020
1 reply
1159 views

Hi,

I've a simple document containing few text lines and an jpeg image.

When I open with adobe acrobat 2017 I see image as a black rectangle, while I see the image correctly if I open the file with other programs

thanks

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try67

Community Expert

Go to Edit (or the Acrobat menu if you're on a Mac) - Preferences - Page Display and tick "Show large images".

L

luca010117636455Author

Participant

Hi

I've tried this configuration, but again I can't see image: i see only a black rectangle instead of image.

Using browsers (Chrome or Firefox) I can see the image

thanks

try67

Community Expert

Can you share the actual file with us?

You can attach it to the original message using the tiny paperclip icon at the bottom when you edit it, or upload it to a file-sharing website (like Dropbox, Google Drive, Adobe Cloud, etc.), generate a share link and then post it here.

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