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Rick22886273nv7v
Participating Frequently
June 18, 2026
Question

Blank All tools Pane | MacOS Tahoe 26.2 |Acrobat Pro with Accessibility tool

  • June 18, 2026
  • 3 replies
  • 3 views

MacOS Tahoe 26.2 using Acrobat Pro, anyone noticing the newest Adobe Acrobat update Build: 26.1.21662.0 when you select Accessibilty tool the next window is blank, suggested solution is to disable New Acrobat, is this going to be fixed soon

      3 replies

      T
      tyler_0542
      Participant
      June 18, 2026

      We’re having similar issues in our organization with another user and myself. Multiple documents, persists after uninstall + reinstall.

      One Workaround that’s helped is to click ‘View’ > ‘disable New Acrobat’ from the menu bar, but it quite drastically changes the app’s layout and appearance.

      R
      Rick22886273nv7vAuthor
      Participating Frequently
      June 18, 2026
      AS YOU SEE HERE 2 DIFFERENT DOCUMENTS 2 DIFFERENT TOOLS SAME RESULT, BLANK WINDOW

       

      Anand Sri Bhattacharya
      Community Manager
      Anand Sri BhattacharyaCommunity Manager
      Community Manager
      June 18, 2026

      Thank you for sharing the details ​@Rick22886273nv7v 

       

      We have reported a similar issue to the product team, and they are working on a fix. We’ll update this thread once the fix is validated and is available with a public build.

       

      Thanks for your cooperation on this.

      Regards,

      Anand Sri.

      Amal Jaiswal
      Community Manager
      Amal JaiswalCommunity Manager
      Community Manager
      June 18, 2026

      Hi there 


      Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing. 


      Please update the application to the latest version  26.001.21677 Planned update, Jun 17, 2026 from the help menu > check for updates and reboot the computer once and see if that works. 


      Let us know if you experience any trouble and need more help.


      ~Amal

      R
      Rick22886273nv7vAuthor
      Participating Frequently
      June 18, 2026

      Updated and still has the same issue

      Anand Sri Bhattacharya
      Community Manager
      Anand Sri BhattacharyaCommunity Manager
      Community Manager
      June 18, 2026

      Hello ​@Rick22886273nv7v 

       

      I hope you are doing well, and we’re sorry for the trouble.

       

      Could you please share a screenshot of the screen you are getting? Is it happening with all the PDFs, or with a specific PDF?

      Can you try accessing any other tools and see if you still get the same blank window?

       

      We’re here to help, just need more info.

      Regards,

      Anand Sri.

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