Blank pages when opening old and new read-only files

Question

Just downloaded new insurance documents - but all blank pages when opened in Adobe acrobat pro - but in my preview app i can see all the content is there.
Checked (very) old files from same insurance company, files i was able to read i acrobat earlier - now all these docs have blank pages.

This notification comes up - along with the blank pages: "This file claims compliance with the PDF/A standard and has been opened read-only to prevent modification."

What happened with Acrobat?
Is there a fix?

Tariq Dar · Accepted Answer

Hi,

This is to update any future visitors on this thread. This was a known issue and was fixed.

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4502288: Text goes missing on opening PDF whereas only graphics/images are displayed - Reference: https://adobe.ly/4iMER7X

~Tariq

mariaa16781283 · Answer

The problem does not exist in the online verssion of acrobat. When opening the same document there, all pages are visible. I tried to find earlier versions of the app - but they dont seem to have that in creative cloud (like they do for other apps)

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