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Anonymous
April 17, 2019
Question

Block update on Adobe Acrobat Reader DC 2019

  • April 17, 2019
  • 1 reply
  • 3553 views

Hello,

I have an issue with Reader DC and i want to block the update. I have followed this process Mises à jour automatiques - Adobe Acrobat et Reader but the problem is still there. I have also a firewall SOPHOS and I blocked these following URL IP adresses to open in firewall for update and install  but I have the same problem.

Do you have any idea how can I block these updates please ?

Thank you.

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
July 31, 2019

Hi Gurpreetscc,

Apologies for the delay in response. I hope this would be fixed by now.

If the problem still persists, you may try the following troubleshooting steps:

  • Go to Edit (Windows), Adobe Reader (Mac)>Preferences>Updater>Uncheck automatic updates >OK.
  • Restart the system.

Let us know if you need more help.

Regards,

Amal

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