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Known Participant
October 25, 2023
Question

blue highlights wont show and wont let me type. also Letter and texts disappear. Acrobat Pro 2020

  • October 25, 2023
  • 1 reply
  • 781 views

here are all the troublesteps i performed 

 

I followed the instructions on this page but it did not solve the problem Solved: 'blue' in fillable pdf option Not available - Adobe Community - 12589232

 

This page did not solve the problem either Solved: Fillable form PDF no longer showing blue boxes - Adobe Community - 9331062   i uncheck the section and checked it back on but nothing. 

 

I followed the instruction on this one so it was 50/50 fixed 

PDF documents texts/signatures not showing or disappeared

Menu/preferences/security (enhanced)/ under protected view click all files/ check mark automatically trust documents with valid certifications/ click ok.   ---------------- on this steps here it did fix the issue with all documents but when playing around with it. one field of texts did come back but then disappeared later and couldnt get it back. 

 

 

I also repaired the software and checked for updates but did not fix the issue 

 

I attached a picture of what i mean. When i was messing with the security feauture it did seem to bring a column back on texts but then it dissapeared. If any help please 

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1 reply

Amal.
Legend
February 29, 2024

Hi there

 

Hope you are doing well and sorry for the delay.

 

Please remove the application using the Acrobat cleaner tool https://adobe.ly/3UVgc8L, reboot the computer and reinstall the application using the direct link https://adobe.ly/3uI1rvz and see if that works.

 

Let us know if you experience any trouble and need more help.

 

~Amal