Blurred images in PDF invoices (signature, logo, QR code)

Question

Hello all,

we are having issues in Adobe Reader from version 5.001.2063, when I open invoice all pictures are blurry, for example signature, company logo or QR code. Its critical bug for us as we are not able to print invoices.

PravalJain · Accepted Answer

Apologies for the inconvience. This issue is fixed in the latest update. Release notes - https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuoussep2025sec.html#dccontinuousseptwentytwentyfivesec.

Please do a "Help -> Check for updates" to update to the latest version and let us know if you still see issues.

creative explorer · Answer

@natalia_6264 the problem you're describing is a known bug in the latest versions of Adobe Acrobat Reader; probably the only work-around, printing the document as a flat image, you bypass the rendering bug that's affecting the individual images within the PDF. The quality may be slightly lower than a perfect print, but the images will not be blurry and will be scannable.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded