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Participating Frequently
Jun 15, 2024 11:01 PM UTC
Answered

Bookmarks Scrolling Not Working

As of a few hours ago, my mouse wheel scrolling is no longer working in the Bookmarks side panel. It works everywhere else but not in Bookmarks. Started today. Guessing an Update fart. Is there a fix for this?

Saurav BhatiaCorrect answer
Adobe Employee
Jun 28, 2024 3:16 PM UTC

We are delighted to share that the issue has been resolved in our latest update. You can check for updates under the Help menu or wait for it to be automatically applied. The updated versions carrying the fix are:

Win: 24.002.20895

Mac: 24.002.20893

Thank you for your patience. We are always here to ensure you have the best experience possible.

123 replies

Participating Frequently
Jun 25, 2024 1:00 AM UTC

Happening for me too. 

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Participant
Jun 24, 2024 8:45 PM UTC

It could be a simple bug fix. Adobe, are you listening? 

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Participant
Jun 24, 2024 6:35 PM UTC

This has been affecting our entire org for a week. It's causing massive disruption in our efficience as we use pdfs all day every day!!!!!!

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Participant
Jun 24, 2024 4:52 PM UTC

I'm having the same issue.

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Participant
Jun 24, 2024 4:12 PM UTC

I tried to downgrade for workaround but the online installer is always triggering the latest problematic version to download as a default, which wasn't easy. I'm totally upset that there isn't any feedback since the developer said they was aware about the issue and was doing their best.

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Participant
Jun 24, 2024 2:46 PM UTC

Same issue. Honestly I'm becoming extremely annoyed with Adobe - all of the arbitrary "fixing" of things that are not broken is leading to the software actually not working as intended. We log in and randomly have to figure out how to undo whatever Adobe has most recently done to their software. If this keeps up people will be happy to pay less money to Nitro, PDF24, or Foxit, for software that they can actually use.

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Participant
Jun 23, 2024 9:48 PM UTC

@Adobe this is indeed annoying, using 2024.002.20857

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Participant
Jun 24, 2024 3:57 AM UTC

yes i am using

 

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Participant
Jun 23, 2024 3:35 PM UTC

Same problem here.

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Participant
Jun 22, 2024 3:43 PM UTC

Still broken. When will this be fixed? 

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Participant
Jun 22, 2024 8:58 AM UTC

Still not working (cant scroll in bookmark side panel) - Very annoying and cant work effectively!

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