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Participant
January 2, 2025
Question

Bouton IA disparu et lenteur et bug lors de l'anotation de pdf

  • January 2, 2025
  • 1 reply
  • 238 views

Bonjour,

 

Je rencontre énormément de lag lorsque j'annote mon pdf avec la fonctionnalité de base "saisie de texte" dans la barre à outil, j'ai désinstaller et réinstaller l'appplication et rien n'y fait. 

 

Deuxième problème le bouton IA, n'apparait pas en haut à droit de mon application malgré que je bénficie de l'abonnement à la suite Adobe.

 

Merci d'avance pour votre aide,

Antoine

1 reply

AnandSri
Legend
January 22, 2025

Hello,

 

I hope you're doing well, and we apologize for the delayed response and the trouble.

 

Lag when annotating PDFs: 

Please ensure you have the latest version of Acrobat installed on the machine: 24.005.20320. Planned update, Dec 10, 2024. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and check.
For more information, see this: https://adobe.ly/4g3yRGw.

 

For testing purposes, please disable the Enhanced Security once in the Acrobat's Preferences, and try annotating the PDF. Navigate to Menu > Preferences > Security (enhanced) > Uncheck the "Enhanced Security" Click OK, restart the app. 

Please enable the Enhanced security after the test.

Is it lagging while commenting to a specific PDF or is it with all the PDFs? Large or complex PDFs can cause lag. Try optimizing your PDF by reducing its size or simplifying its content. You can find more details on optimizing PDFs here.

 

Missing AI Button: 

Please ensure that you are using the same Adobe ID (email) associated with the AI subscription. For more details, please see this article: https://adobe.ly/4hlQaUf

 

Let us know how it goes.

 

Thanks,

Anand Sri.