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Participant
February 7, 2019
Question

Boxes / dotted lines when printing... not in the design

  • February 7, 2019
  • 3 replies
  • 2895 views

Hello,

Attached image shows the problem I run in to when printing. You can see the lines appear around every shark as shown in the example. The design itself does not show these lines... Shark were cut out via photoshop, saved as psd files and linked into illustrator (not embedded).

Just bought a new printer (Xerox phaser 7800) and this first print came out like this.

Hoping anyone has experience with this. I'm used to this happening the other way round for me: Acrobat show the lines, but they don't print.

Many thanks

This topic has been closed for replies.

3 replies

Dov Isaacs
Legend
February 12, 2019

Without all the files involved (including the Photoshop files and the Illustrator file in which they are placed), there is really not much we can do to ascertain what is really going on here.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
Participant
September 3, 2023

The most boss IDK comment ever made. 

Participant
February 7, 2019

Abambo,

Yes i'm using PDF/X4.

It seems this problem only occurred on this printer, my regular office printer does not print with this problem.

Could it have something to do with my color calibration on the printer. Puzzled....?

Abambo
Community Expert
Community Expert
February 13, 2019

What happens with "print as image"? Please note that's only a workaround and for testing, not a solution.

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
Community Expert
February 7, 2019

What PDF file standard version did you use?

You should use PDF/X4 for high quality output.

One problem may be that the fish-files are not properly cut out. Check at that level too.

ABAMBO | Hard- and Software Engineer | Photographer