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Known Participant
August 3, 2020
Question

Brother scanner ADF no longer works with Twain scanner

  • August 3, 2020
  • 2 replies
  • 570 views

This happenned recently with all scanner presets. It works going to the native driver but that's a PITA..

Is theRe any registry entry to add or change?

This topic has been closed for replies.

2 replies

Known Participant
August 4, 2020

After re-installing Acrobat DC and the Brother drivers it still didnt work.  I decided to try the ADF using an old version of Omnipage. That software asked me to configure and test the Twain driver which I did with the ADF. After that Acrobat worked again with the ADf under TWAIN. So probably something slammed the registry setting for the scanner. After hours of futzking about, it seems to indicate that Acrobat is incapable of checking the driver's health which is probably as it should be but perhaps there should be a preference setting for scanner set-ups instead of trying to do it automatically.

Known Participant
August 4, 2020

I should have added that the ADF attempts to work but the paper is not sucked in.