Bug 4341613 - “Document could not be printed” error observed when increased the page dimensions from

Question

I wanted to see if there was a fix for this bug 4341613.  It was supposedly fixed in version 21.007.20099 Planned update, Oct 12, 2021 but we find it is still occuring in the latest version 22.003.20322.  We are using the workaround when printing by clicking page setup and clicking ok then it prints just fine otherwise we'd get the error and it prints a blank page.

AkanchhaS8194121 · Answer

Hi @mikew52265277

Sorry to keep you waiting to address your question.

Acrobat and Reader official update 23.001.2006x are now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. You may manually trigger the update early by opening the application and going to Help > Check for Updates>reboot Acrobat.

More information about this release is here: Release Notes | Adobe Acrobat, Reader

Install the latest patch and let us know if you still experience the same issue.

Thanks,

Akanchha

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