Skip to main content
Participant
Oct 9, 2026 4:40 PM UTC
Answered

BUG: Incorrect "Always show document page size" behavior

In New Acrobat Reader interface, the option Menu → Preferences → Page Display → Always show document page size doesn’t work properly:

1. If the option is Checked, the following bug happens:

→ the page size and horizontal scroll bar to the bottom doesn’t reach the left side of the screen if Fit to width, Fit height, or Actual size view modes are selected (see screenshot below);
→ manually choosing custom view modes (50%, 200%, etc.) eliminates the bug and make the page size and horizontal scroll bar reach the left side of the screen properly.


2. If the option is Unchecked, another bug happens that can be reproduced as follows:

→ Open a PDF file;
→ In “Menu->Preferences->Page Display”, uncheck “Always show document size page”;
→ In “Menu->Preferences->Documents”, check “Restore last view settings when reopening document”;
→ In the right-side panel, click “Resize the page to fit vertically within the window”;
→ Close the PDF file;
→ Open the PDF again and see that the static page size and empty horizontal scroll bar are still present in the bottom left corner of the screen.
→ Please remove the empty horizontal bar to the bottom where the page size in contained. It should be shown only when pages are zoomed in this mode.

 

Dave Creamer of IDEAS
Dave Creamer of IDEASCorrect answer
Community Expert
Oct 9, 2026 5:35 PM UTC

On my system, it only shifts slightly--about ½ inch on my monitor.

Scroll bar not needed:

 

Needed:

 

You can report it here:

https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac

But I hope they concentrate on bigger issues first! 😜

David Creamer: Community Expert (ACI and ACE 1995-2023)

4 replies

Dave Creamer of IDEAS
Community Expert
Community Expert
Oct 9, 2026 4:51 PM UTC

I see what you mean, but the horizontal scroll bar isn’t needed for those view sizes. (Actual Size might but not on my monitor.)  It adjusts when needed. Not sure what the problem is. 

Translate
David Creamer: Community Expert (ACI and ACE 1995-2023)
Participant
Oct 9, 2026 5:30 PM UTC

​@Dave Creamer of IDEAS, thank you for your feedback! The problem is that if you check Always show document page size option, the bottom bar size and behavior must be consistent regardless of the view mode selected. If the option is unchecked, the page size must always be hidden. Would it be possible to escalate the issue for developers?

Translate
Dave Creamer of IDEAS
Community Expert
Dave Creamer of IDEASCommunity ExpertCorrect answer
Community Expert
Oct 9, 2026 5:35 PM UTC

On my system, it only shifts slightly--about ½ inch on my monitor.

Scroll bar not needed:

 

Needed:

 

You can report it here:

https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac

But I hope they concentrate on bigger issues first! 😜

Translate
David Creamer: Community Expert (ACI and ACE 1995-2023)