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anahorst
anahorst
Participant
April 8, 2017
Question

Bug when reading and highlighting a pdf

  • April 8, 2017
  • 1 reply
  • 919 views

Every time i am reading reading and highlighting a text in the Adobe Acrobat Reader DC, after some time (it's always between 20-30minutes after the start) the app bugs and i am not able to "click" on anything, i can only close de program after doing a crtl+alt+delt and close the program. How can i solve this problem? I use Windows 10.

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1 reply

T
Community Manager
Tariq AhmadCommunity Manager
Community Manager
May 12, 2017

Hi anahorst,

We are sorry for the late response and behaviour of the app.

Try launching Reader>Help choose repair installation. Restart the machine and try again.

If the issue doesn't get fixed. Let us know if the issue is reproducible with a particular file or all files?

Are you usually keep highlighting all the time between 20-30 minutes.

Will be waiting for your response.

-Tariq Dar.

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