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Sherry1663
Participant
September 20, 2021
Question

Buttons not working in interactive pdf

  • September 20, 2021
  • 4 replies
  • 4343 views

Suddenly, I am getting weird behavior when I click on a button on a pdf that was exported as an interactive pdf from InDesign. Email hyperlinks seem to be fine. Nav arrow buttons and buttons created to navigate to bookmarked pages are not working. Example: a large circle meant to go to a page highlights with a rectangular random photo from the document. Text meant to navigate to a page either deletes the text, adds a block of text from a random part of the document or shows up as a grey box. Even all of my old pdfs are behaving this way. Have already restarted the computerwhich usually solves my issues.

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    4 replies

    E
    Esben248121088lfe
    Participant
    February 21, 2024

    I experienced the same problem. Buttons for next/previous page are not working anymore. Also affects older interactive PDFs that I know is set up right and exported as interactive with all forms included. Hyperlinked elements work, interactive buttons do not. 

      tp47821844
      tp47821844
      Participant
      January 7, 2023

      Yes, buttons are not working any more.

      WillSmith_QD
      WillSmith_QD
      Participant
      October 18, 2021

      Sherry1663,

      I've just been through this and think I have an answer for you:

      1. Make sure your document is set up for web, not print.

      2. All colors need to be RGB

      3. Vectorize everything you can - Example; paste nav images (arrows etc) into INDD.

      4. Simplify the file by putting the vector nav images (RGB) into master pages.

      5. Eliminate links and paste RGB images (PNG/JPGs) direct into INDD if possible.

       

      Hope this helps.

      radzmar
      Community Expert
      radzmarCommunity Expert
      Community Expert
      September 22, 2021

      Did you check that you have selected the option [Include All] under "Forms and Media" in the export dialog?

       

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