Skip to main content
K
kevin23813526ki5i
Known Participant
February 1, 2025
Question

Calculate field not accepting inputs

  • February 1, 2025
  • 4 replies
  • 744 views

Video attched. When I try to calculate a value for a pdf field, it won't accept anything. Not picking fields for basic calculations, simple or custom javascript code. Tried on 2 different computers and confirmed I'm updated to latest version.

    4 replies

    ls_rbls
    Community Expert
    ls_rblsCommunity Expert
    Community Expert
    May 1, 2025

    Hi @kevin23813526ki5i  and @Frazer23171665k4dh ,

     

    Is this happening on both macOS and Microsoft Windows computers?

     

    If you are on Micrososft Windows, what happens if you repair the installation?

     

    If on macOS, what happens if you uninstall/reinstall Acrobat?

      F
      Frazer23171665k4dh
      Participant
      May 1, 2025

      I am having the same issue. Adobe will not accept any input at all for the basic selection option or JavaScript. Every time you close the dialogue window, it wipes everything.

       

      Have tried multiple PDFs and building one from scratch in Acrobat.

       

      Acrobat is such a buggy piece of software it is unreal. Trying to make it function correctly is like trying to solve a riddle.

      PDF Automation Station
      Community Expert
      PDF Automation StationCommunity Expert
      Community Expert
      May 1, 2025

      Select the field properties from the field itself, NOT from the field panel.

      PDF Automation Station
      Community Expert
      PDF Automation StationCommunity Expert
      Community Expert
      February 2, 2025

      I see you're using a Mac.  I don't know how to do this on a Mac but for Windows this usually works:

      • Search Acrobat in Windows search
      • Right-click the app and select Open file location.
      • Right-click the program and select Troubleshoot compatiblity.
      • Select Try recommended settings.
      K
      kevin23813526ki5iAuthor
      Known Participant
      February 2, 2025

      I haven't figured out the equivalent, but I'll keep looking... Thanks

      Thom Parker
      Community Expert
      Thom ParkerCommunity Expert
      Community Expert
      February 1, 2025

      That's really bad.  Have you tried starting over with a newly created PDF?  Could be that the PDF you're working on is corrupted in some way. 

       

       

      Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often
      K
      kevin23813526ki5iAuthor
      Known Participant
      February 1, 2025

      I know! I did try several tests, including using a totally different .pdf. Am I alone here? Not finding a lot of people with similar issues. Perhaps using this function isn't that common, and if it's only an issue sometimes, folks don't run into it that often?

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices