Inspiring

Answered

Calendar Widget from drop down missing

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Hi everyone,

for whatever reason I am now missing the dropdown calendar widget that I could previously use in a form.

Did I miss something? (v25.001.21265, fresh update)

Clever_Wizard6705Correct answer

Inspiring

I was able to solve the mistery.

I noticed that during “repair installation” that the window showed arabic signs. For whatever reason it was set to English with arabic support (as I can see in the forum it happens to some users). Using system language or English solved the issue.

How do I set this topic to answered?

A

abarnes

Participant

Did you ever find a solution? I have the same issue, and multiple times tried reinstall. It is possible mine broke about the same time as yours did. I went on medical leave for a couple months and when I got back the date picker was missing. There is nothing wrong with my form, as I have been using it for years with no issues. Something changed with Acrobat Pro over the last few months.

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Clever_Wizard6705Author

Inspiring

Hi abarnes,
it’s written in the “correct answer” field.
Make sure that in the settings it’s set to normal english or just system language.

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A

abarnes

Participant

No, the language isn’t my problem. Correct Answer isn’t correct for all situations. I think I’ll do an uninstall/reinstall, maybe combining with a Windows repair.

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Clever_Wizard6705AuthorCorrect answer

Inspiring

I was able to solve the mistery.

I noticed that during “repair installation” that the window showed arabic signs. For whatever reason it was set to English with arabic support (as I can see in the forum it happens to some users). Using system language or English solved the issue.

How do I set this topic to answered?

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Clever_Wizard6705Author

Inspiring

And thanks to everyone for your support

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Clever_Wizard6705Author

Inspiring

I want to thank everybody for your supprt.
The reason is as simple as Adobe is stupid.

I noticed that when trying to use the repair installation function the installer window showed arabic signs.

In the language settings it was set to English with Arabic signs support.

I’ve seen in the forum that this happens to a few people. Let’s see if I can solve this next.

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Clever_Wizard6705Author

Inspiring

Thank you guys.

I’m sure it must be something on my installation causing this.

I’m using

Acrobat 2025.001.21223 64 bit
Acrobat Pro
AGM v8.000.00001
Core 25.256
JP2K v4.000.00002.54782

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Bernd Alheit

Community Expert

Can you share a sample form?

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Clever_Wizard6705Author

Inspiring

Sure thing.
Thanks for your help

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Test_date.pdf

Bernd Alheit

Community Expert

It works in Acrobat on Windows.

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Clever_Wizard6705Author

Inspiring

So my main issue (after Dave Creamer started helping, thanks again) is that me and my colleague are missing this dropdown. I’m using Windows and he is using Mac.
I already reinstalled the software AND (for other reasons) I had to reinstall Windows.
Sadly I cannot tell when it stopped working but it must have been between now and mid January.

This all makes no sense to me.

Any idea is appreciated

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Dave Creamer of IDEAS

Community Expert

Are you referring to this:

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David Creamer: Community Expert (ACI and ACE 1995-2023)

Clever_Wizard6705Author

Inspiring

Yes, exactly.

The field still only uses my format for dates but it won’t show the button anymore for the dropdown calendar

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Dave Creamer of IDEAS

Community Expert

I just created this field in a new form, so obviously it works. You only see it in view mode, not editing mode. May not show up in non-Acrobat apps, however.

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David Creamer: Community Expert (ACI and ACE 1995-2023)

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