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Correct answer Meenakshi_Negi

Hi YUNG-YU34677917mjol,

 

Thank you for reaching out.

 

You can delete the document. However, it is not possible from within the Acrobat desktop application. You have to use the Acrobat web application to remove the document completely. Please use the steps suggested below:

 

1. Open the link: https://adobe.ly/3FKwDzF 

2. Sign in using your Adobe ID and password.

3. Click on the profile icon in the top right corner of the application window.

 

 

4. Select settings.

5. In the Setting window, scroll down till E-Sign settings and click on Edit settings.

 


6. Go to the Privacy tab and search the document using the email address used in the transaction.

 


7. Select the document from the list and click on the trash icon next to it.

That will permanently remove the document from the Acrobat Sign server.

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
June 5, 2025

Hi YUNG-YU34677917mjol,

 

Thank you for reaching out.

 

You can delete the document. However, it is not possible from within the Acrobat desktop application. You have to use the Acrobat web application to remove the document completely. Please use the steps suggested below:

 

1. Open the link: https://adobe.ly/3FKwDzF 

2. Sign in using your Adobe ID and password.

3. Click on the profile icon in the top right corner of the application window.

 

 

4. Select settings.

5. In the Setting window, scroll down till E-Sign settings and click on Edit settings.

 


6. Go to the Privacy tab and search the document using the email address used in the transaction.

 


7. Select the document from the list and click on the trash icon next to it.

That will permanently remove the document from the Acrobat Sign server.

 

Let us know how it goes.

 

Thanks,

Meenakshi