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Participant
December 6, 2024
Question

Can no longer create digital signatures with 2024 upgrade

  • December 6, 2024
  • 3 replies
  • 822 views

Just got upgraded to 24.004 and the interface is very user friendly but I no longer can find how to create digital (Entrust) signatures for other people to sign. I can create a signature box for myself, but not for multiple people.

 

How can I create multiple digital signature boxes on a form?

 

E-signature where people write/type their name is not sufficient. I need it to be a proper digital signature.

This topic has been closed for replies.

3 replies

Participant
December 16, 2024

I'm also have simular issue. I'm creating forms that should require a digital signature block (click on space, apply digital credetials, shows name/date). I used to also place a date-picker block somewhere else. Now in Dec 2024, I cant get these Prepare Form options to work.

 

During Prepare Form, after I place a "E-signature field" and save the form, opening it back up resutls in an open blank space where the 'signer' can simply type words in. Same with the "Date Field". Clicking on Fill and Sign lets the user type in a signature, but its not asking for digital credetials. 

Youtube videos haven't helped, as they show my older stlye of doing things, and my workflow is totaly disrupted. 

Participant
December 16, 2024

SOLVED. 

Found solution. Do NOT check "This document requires signatures", when preparing form for signatures.
Otherwise folks cant sign the fields. This seems very coutner-intiutive. 
Adobe Employee
December 13, 2024

Hi @s0nali ,

Do you mean that you are not able to find Digital Signature field inside the "Prepare Forms" tool? I see that the digital signature field is incorrectly labeled as "E-signature field" in the modern interface. Only the text is incorrect but if you placethe field then it will place signature field only. Can you please give it a try? Label will be corrected in the next release. 

 

Participant
December 12, 2024

Hello ,

I am having the same issue with this update! I used to be able to create a custom tool for a digital signature box under "prepare forms" but that feature seems to be gone. 

The option for a signature bix still exisits when you go directly to prepare forms, but adding a short cut is no longer an option. 

Adobe Employee
December 13, 2024

Hi @benjamin_3703 , 

Can you please explain the use case more? Why did you need a custom tool for digital signature box? Are there any screenshots or a video recording of the issue you are facing?