Can Not Get Acrobat DC to Download to Laptop

Hi! I would love any help I can get on this situation. I have a Mac laptop 10.12 and I am trying to install Adobe Acrobat DC, not the basic Reader version but the one that allows you to do more things. I am at a loss on what to do and I need to get this downloaded for my job 😕😕 

When I down load it, it says it is installed and then simply there is nothing there. Creative Cloud is downloaded on my laptop. I had Adobe Reader on my laptop but then it told me I was paying for the higher version and needed to download the other app. 

I have checked that my laptop fits the requirements for the app, I believe it does. I don't think it is an antivirus issue because the laptop asked if I could download it and I put in my password to say yes. JavaScript is enabled. I have tried downloading directly from the internet and directly from Creative Cloud. I have tried downloading from Safari and from Chrome. I have been putting in the setting so that I am downloading the one for my macbook. 

If anyone has any other ideas I would be greatly appreciate it! 

Nina