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D
davidc74310625
Participant
January 15, 2017
Question

can not load printer

  • January 15, 2017
  • 1 reply
  • 626 views

I can load Printer followed instruction have paid version of Adobe DC but do not have

  • Acrobat 10.0\Acrobat\Xtras\AdobePDF in my C drive
This topic has been closed for replies.

1 reply

Dov Isaacs
Dov Isaacs
Legend
January 16, 2017

Exactly what are you trying to actually do?

There is no such directory in Acrobat DC and what do you think it would assist you with?

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
D
davidc74310625Author
Participant
January 16, 2017

I purchased the Adobe DC . I am trying to load the PDF printer option.

I.e. When I hit print I want to see PDF as printer option. I uninstalled the D.C.

And loaded vs 11 still no good. I am running Window 7.

I can reloaded D.C. Vs since I paid for it. But need to be able to print to PDF

Dov Isaacs
Dov Isaacs
Legend
January 16, 2017

You mentioned “loaded vs 11 still no good.” What does that mean? That you once had Acrobat 11 installed and the Adobe PDF PostScript printer driver instance was properly installed but it doesn't install for Acrobat DC?

Installation of Acrobat DC automatically installs the Adobe PDF PostScript printer driver instance that allows you to “print to PDF.” In the Printer Control Panel it is the printer labelled “Adobe PDF.”

If that doesn't properly install, it is indicative that most likely there is some type of permissions / access issue with your system. Are you running with Administrator privileges? If not, try installing the driver as an Administrator (either logging in as Administrator or right clicking the installer and running that as an Administrator). Let us know if that works or not.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
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