Can not print says security access doesn't allow

Forum|Forum|8 years ago
July 10, 2017
3 replies
4743 views

When I'm trying to print a coupon off of a website i go to click on print in adobe acrobat reader and it has a java script warning pop up saying security settings prevent access to this property or method. How do I get the coupon to download and print? Thank you for your help

Print and prepress

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T

Thomas25038761e8qk

Participant

I've figured it out. After launching Adobe Acrobat Reader DC, click on your profile picture in the top right of the window, then select preferences from that drop-down menu. From there, select security (enhanced) and uncheck the box that says "Enable Enhanced Security" next to it, the press the ok button at the bottom right of the window to save it. This'll now (most likely) allow you to print out your file.

Adorobat

Participating Frequently

Hi Emrose,

Sorry for the delay in response.

Are you still facing this issue? Assuming you are trying to print coupons from SmartSource.com, try changing following setting in Reader and see if that resolves the issue:

Launch Reader>click Edit>Preferences>JavaScript>JavaScript Security>check the box which says Enable menu items JavaScript execution privileges>click OK and try again.

You may also refer to this link discussing this issue: Network Error: Printing was interrupted. Please try again.NotAllowedError: Security settings prevent access to this prop…

Would it be possible if you can share the screenshot of the screen when you are getting this error? You may refer to the steps given in the following link on how to do that: https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Awaiting your response.

Shivam