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Participant
October 21, 2024
Question

Can't access Adobe pro from 2 computers

  • October 21, 2024
  • 1 reply
  • 298 views

hi, I have read everywhere that with adobe acrobat pro I can access from 2 computers. However, I can not edit my documents on my imac (my secon computer). Can somebody help me with this?

Thank you!

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1 reply

gary_sc
Community Expert
Community Expert
October 21, 2024

What you can do is to have "two seats." This means you can have (say) Acrobat Pro on a Desktop Computer and a Laptop — both owned by you. You cannot have a copy on your Desktop computer, and a friend down the street has it on their desktop computer for the 2nd seat.

 

To accomplish this, you need to log into the Adobe Creative Cloud app on both computers and download from there.  

 

So, the question is: did you log into the ACC app on your iMac and did you download the Acrobat Pro from the ACC app on the iMac?

 

Let's start with this.

 

Participant
October 21, 2024

I actually just realized that my iMac was opening the pdf with Acrobat Reader and not the "normal" Acrobat... Now it all works! 

Thank you for your help 🙂