Can't convert file to PDF

Can't save a file as a pdf

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Legend

Hi concepcionp40347659,

Could you please elaborate the issue you are experiencing.

Let us know the format of the file that you are trying to convert to PDF.

How are you trying to save the file as PDF? Please share the exact steps you do.

What happens when you try to save the file as PDF? Do you get any error message?

What is the dot version of Adobe application you are using?

Are you on Mac or Windows? What is the OS version?

Regards,

Meenakshi

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