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Jennifer33195714rb2h
Participant
October 26, 2023
Question

Can't convert PDF to PDF/A

  • October 26, 2023
  • 1 reply
  • 307 views

I am trying to convert a PDF to PDF/A and am getting these errors. How can I resolve this?

 

 

    This topic has been closed for replies.

    1 reply

    Amal.
    Amal.
    Legend
    February 29, 2024

    Hi there 
     
    Hope you are doing well and sorry for the delay.
     
    Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.
     
    What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.08.20555 installed. Go to Help > Check for updates and reboot the computer once.
     
    Also try to repair the installation from the help menu (Win Only) and see if that works.

     

    Additionally go through the help article https://adobe.ly/4bS4Lop to know more about how to convert PDF to PDF/A

     

    Regards

    Amal

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