Can't convert powerpoint files to pdfs.

The issue you're facing is likely because the Adobe PDFMaker plugin isn’t fully enabled. Here’s what you can do:

1. Enable the Plugin:

   • When you get the "Adobe PDFMaker plugin isn’t enabled" message, click Yes.

   • If it still doesn’t work, try going to PowerPoint > File > Options > Add-ins. At the bottom, select COM Add-ins and click Go. Make sure Adobe PDFMaker is checked.

2. Repair Installation:

   • When the repair mode runs, let it finish, and then reboot the computer. This should help fix any remaining issues.

3. Check for Updates:

   • Make sure both Adobe Acrobat and Office 2019 are up to date. You can check for updates in Adobe under Help > Check for Updates and in Office under File > Account > Update Options > Update Now.

4. Try ‘Save As’ PDF:

   • As a backup, open the PowerPoint file, go to File > Save As, and choose PDF from the options.

Hi,

Maybe Harsh's suggestion has resolved the situation. I'd agree that remove and adding back the PDFMaker plugin would be worth trying. Does it work if you if instead od Saving as PDF, you go to Print and choose Adobe PDF?

Hi @Mike151,

Hope you are doing well.

As per the issue description that the user is not able to convert PowerPoint files to PDF. The solution is to go into MS PowerPoint> options>Add-ins>COM add-ins, and re-enable to Adobe PDF Maker add-in.

Here is a help document you can refer to: https://helpx.adobe.com/acrobat/kb/troubleshoot-acrobat-pdfmaker-problems-office.html

Let us know if that helps.

Thanks,

Harsh