Can't convert XLSX to PDF using Acrobat DC

Question

Hello

I can no longer convert an excel file into a pdf using Acrobat DC. I use the program to combine two files, a word document, and an xlsx sheet, into one PDF. Converting the word document works just fine, but then the program force quits when attempting the excel sheet. I then get this message on the excel sheet:

The only thing I've done differently is that I uninstalled Microsoft office 2007 from my computer because I use latest Microsoft office. Could this be the issue? If so, how to I fix?

Meenakshi_Negi · Answer

Hello!

Thank you for reaching out.

As you are using the Adobe Acrobat Pro DC, please check application preferences. Open the application and go to Edit > Preferences > Convert to PDF and check if Microsoft office Excel is on the list under Converting to PDF.

Share the screenshot of the Preferences window.

Also, check if you can see the Acrobat ribbon in MS Excel.

Thanks,

Meenakshi

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