Can´t copy between documents any more? Please help me!

Question

I working alot with the tool "Comment" I often use drawingtool and adding textbox.

For exempel I add a Textbox with some text and I wan´t to add this text box in several more pages, in the future I just right click and copy this and paste into another pdf document that is open.

Why can´t I do that any more?

My version

C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\plug_ins\PPKLite.api
Version: 25.1.20672.0
Creation Date: 2025/09/02
Creation Time: 20:08:52

Amal. · Accepted Answer

Hi, thanks for your answer.I just noticed what is causing the issue! But I don´t have a solution.When I start a program (its a NIS-system) this program starts a citrix workspace wich is needed for that program. Then the issue appear, wich means that I cant copy and paste a text box. When I close that program the issue dissapear. I will do as you recommend, update to latest version and try after that. Now I know what causing it!Hi there, Thanks for sharing that update. Since the issue only appears when Citrix Workspace is active, it does sound like Citrix might be interfering with Acrobat’s copy/paste functionality. Updating to the latest version is a good step, and I’d also suggest checking if your Citrix Workspace client has any pending updates, as compatibility fixes are often included there.If the problem continues after updating both, you might want to reach out to your IT team or Citrix support to see if there are any known policies or settings that could block clipboard access. ~Amal

lennarts44195170 · Answer

I meen "before" not In the future, sorry!

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded