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Inspiring
June 11, 2025
Question

Can't create a single PDF from multiple files, always makes Portfolio

  • June 11, 2025
  • 3 replies
  • 903 views

When I go to Create, Multiple Files, a window shows where you have to select one of 3 options.  Combine Files, Create Multiple PDF Files, or Create PDF portfolio.  I want to Combine Files.   I choose that, click Next, and i add my files and it creates it as a portfolio anyway.

 

3 replies

try67
Community Expert
Community Expert
June 11, 2025

Are any of the files you're trying to combine signed, encrypted or were created using LiveCycle Designer?

 

[Edited: Combine, not convert...]

Dave Creamer of IDEAS
Community Expert
Community Expert
June 11, 2025
quote

Are any of the files you're trying to convert signed, encrypted or were created using LiveCycle Designer?


By @try67

Acrobat will show a warning at the bottom of it's screen. The only difference between the two interfaces is one has red type and the newer one has black.

David Creamer: Community Expert (ACI and ACE 1995-2023)
Inspiring
June 11, 2025

One of my files does require a password to edit the file.  So when importing it it asked for the password and I clicked Cancel at that screen for the password.  I dont want to edit the file.  But, also I do not see that red warning you are showing in that screenshot.

Dave Creamer of IDEAS
Community Expert
Community Expert
June 11, 2025

What happens if you use the Combine Files menu/tool?

David Creamer: Community Expert (ACI and ACE 1995-2023)
Inspiring
June 11, 2025

I'm on Windows. I believe I am on new inteface as i have no menu at the top bar.

 

If iI go to Options and I turn that off, then I can no longer click Combine Files in the top right, it grays out

 

It's silly that I clicked to create a single file, yet that checkbos of save as pdf portfolio is checked, and hidden under Options in the top.

 

 

Dave Creamer of IDEAS
Community Expert
Community Expert
June 11, 2025

Old interface:

New interface:

 

Either one shows the window I posted a couple of hours ago. Click on Options and check your settings.

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
Dave Creamer of IDEAS
Community Expert
Community Expert
June 11, 2025

Are you on a Mac or Windows or online?

Old interface or new interface?

 

David Creamer: Community Expert (ACI and ACE 1995-2023)