Can't create link to pdf file

Question

Made a file, saved the file, clicked on the "get a link to this document to share with others" icon.  Won't save to cloud.  All I want is to create a link to send to others to access my file.  Am I missing something obvious?  If the fix is for me to go into multiple extrenal windows, update, repair, download, etc, let me know, and I'll cancel this for something better.  Is the AI Assistant and other "BETA" tagged options interfering with this?  I am a luddite, but I do remember just clicking once and it worked before.  Thanks in advance!

Amal. · Answer

Hi @Tom24328965fui8

Hope you are doing well and thanks for reaching out.

I have tried to reproduce the issue on my end and its working fine.

Would you mind checking, if this an issue with a particular PDF file or with all the PDFs, Please try with a different PDF file and check.

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.08.20555 installed. Go to Help > Check for updates and reboot the computer once and see if that works.

Let us know if you experience any trouble and need more help

~Amal

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