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Participant
July 8, 2024
Question

Can't download Adobe Pro because system "needs to be updated."

  • July 8, 2024
  • 2 replies
  • 1015 views

I'm trying to download Adobe Pro to my Windows 11 computer, but it will not allow me to download, saying "Update required".

I've checked Windows and Dell updates, and both are completely up to date. I've also restarted a few times. I was able to install Adobe Reader. 

    This topic has been closed for replies.

    2 replies

    kglad
    Community Expert
    Community Expert
    July 8, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    kglad
    Community Expert
    Community Expert
    July 8, 2024
    Participant
    July 8, 2024

    I checked, I have Intel processor with over 1.5GHz, Windows 11 64bit system, and more than 2GB of free RAM.

    kglad
    Community Expert
    Community Expert
    July 8, 2024

    that ram is probably too low. you need 2 gb of gpu memory.