Can't find starting point" error opening PDFs after Acrobat updated unexpectedly

Forum|Forum|1 month ago
August 7, 2026
8 replies
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you jerks only allow 250 characters so how can i add

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actually the problem now is constantly as soon as i open a new .pdf the error messages like can’t find starting point and other misc messages and have to constantly esc or enter or worse check ok with mouse. tried all the issues written in posts nothing worked. Prior a few months ago it never did that. Somehow it got a new version since i installed the original one back around march 2021 or so and i can’t seem to get that version back as never had that problem with the prior version

kglad

Community Expert

@Dreamy_Flair2159

post this in the acrobat forum, https://community.adobe.com/p/acrobat

p.s. change your title to avoid a duplicate message problem.

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Dreamy_Flair2159Author

Participating Frequently

adobe acrobat 26.001.21411

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Dreamy_Flair2159Author

Participating Frequently

i don’t know if adobe automatically updates to newer versions or if it happened when i took the computer in for repair of a different issue and maybe the guy also installed a newer version of adobe unfortunately and did not tell me about it