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Participant
April 13, 2017
Question

can't input to pdf fields using MS Edge browser

  • April 13, 2017
  • 2 replies
  • 1913 views

can't input to pdf fields using MS Edge browser

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2 replies

Legend
April 13, 2017

This is a big and real problem, but you must explain it or give up. It isn't just Edge. All major browsers and mobile platforms now have non-Adobe PDF viewers built in, which do a fair job with page display and a poor-to-catastrophic job with forms. The IRS can motivate their users to do it right, but I think for most of us the day of PDF forms has gone, killed by the success of PDF.  Not everyone agrees.

Legend
April 13, 2017

Edge does not use Adobe technology. Save the file, open in Reader.

Grst13Author
Participant
April 13, 2017

How do you explain that to a new visitor to your site??  And then, why would they want to be inconvenienced .  They don't care what you use they use Edge.  They don't care to be burdened by technical quirks.   They will certainly go elsewhere.  That's my (our) audience.

try67
Community Expert
Community Expert
April 13, 2017

Then don't use a PDF file. Create a web-form.