Can't install application manager

Forum|Forum|8 years ago
October 3, 2017
3 replies
742 views

I don't know why but i can't install the adobe application manager, i had to erase it to fix the error 16 that showed everytime i tried to start an adobe application and after that i was not able to install it again. So i can't fix the error 16 because i can't install the application manager, at the end it says the instalation has errors and everytime i try to uninstall it again it says the uninstallation was completed with errors. It feels like i am in a dead end and i don't know what to do anymore, i've tried everything

Install update and subscribe to Acrobat

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AnandSri

Legend

Hi Sarac,

I have sent you a Private message with certain steps, please check your email inbox.

Regards,

Anand Sri.

AnandSri

Legend

Hi Sarac,

You will find the Adobe PCD Folder in C:\Program Files (x86)\Common Files\Adobe. And SLStore folder can be found in ProgramData\Adobe i.e. C:\ProgramData\Adobe, which is hidden by default in Operating system.

In order to go to the location, you have to Unhide the ProgramData from View>Selct the Checkbox of Hidden Items.

For configuration error, you may refer to Configuration error in Adobe Creative Cloud Link: https://helpx.adobe.com/creative-cloud/kb/configuration-error.html

Hope this helps.

Regards,

Anand Sri.

sarac86679781Author

Participant

I did it but i still can't install or uninstall the application manager without it having errors... i have tried every method i found online, dont know what to do anymore

kglad

Community Expert

if you have a current acrobat version, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html