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V
valerie_lynns85272905
Participant
March 1, 2018
Question

Can't keep pdf files open for longer than 2-3 seconds. How do I fix this?

  • March 1, 2018
  • 2 replies
  • 1952 views

I can't keep pdf files open for longer than 2-3 seconds, they automatically close. How do I fix this?

This topic has been closed for replies.

2 replies

V
valerie_lynns85272905Author
Participant
March 1, 2018

This is what I see

T
Tariq Dar
Legend
April 18, 2018

Hi Valerielynns,

Sorry for the delay in response.

Are you still experiencing this issue? If yes, is this happening with a particular file or with all the files?

You may try following steps and let us know if that helps any.

  • Launch Acrobat and check for update, Click >Help>Check for Updates.
  • If there are pending updates, install and restart the machine and try again.
  • If above doesn't help, try repairing. To repair, launch Acrobat>Help>Repair installation. Once done restart your machine and try again.

If your issue is already resolved, please update this discussion with your findings.

-Tariq Dar

~graffiti
~graffiti
Legend
March 1, 2018

What version of Reader are you using? How are you opening the files (from within Reader or from within a web browser)?

V
valerie_lynns85272905Author
Participant
March 1, 2018

Not sure on the version, I'm just an end-user. All I see is Adobe Acrobat DC. I'm opening the pdf files from Outlook email.

T
Test Screen Name
Legend
March 1, 2018

When you are viewing the file, at that moment, do you see a title bar saying Adobe Acrobat Reader and some stuff?   If you DON’T see that title bar, what do you see?

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