Can't open PDF files after Windows 10 upgrade
After upgrading from Windows 7 Pro to Windows 10 Pro (v. 1909) I am no longer able to open pdfs in Adobe Acrobat X, XI, or Reader. I am able to open using Edge or any other web browser but when I switch it to open in Adobe Acrobat or even Reader, it spins and then nothing. The process shows up in task manager but then closes within 10 seconds. This is what I am getting in event viewer log:
Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x4d674b80
Faulting process id: 0x2ccc
Faulting application start time: 0x01d5d7753fbe8491
Faulting application path: bad_module_info
Faulting module path: unknown
Report Id: 342e5dc0-6ac2-4258-ace9-8bacb2d67441
Faulting package full name:
Faulting package-relative application ID:
I have tried without luck:
- repairing adobe
- uninstall/reinstall
- running in compatibility mode
- downloading and running latest updates
- Anti-virus scan
- Ran adobe as administrator
- Rolling back to Windows 7, uninstalling Adobe, upgrading to Windows 10, reinstalling Adobe
When I rolled back to Windows 7, it worked fine. Any thoughts?
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