Participant

Question

Can't print ALL PDFs at once after todays update

Forum|Forum|6 months ago
October 2, 2025
26 replies
4484 views

When Creating a Portfolio and then print ALL PDFs it looks like it sends them but in reality it only sends the first one in the group. It seems the update has create the problem. Please advise how we fix this?

Show previous replies

E

elaine_kaufman_2163

Participant

Same issue here as well.

P

paulw7454420

Participant

Same thing here. Prints first PDF file, then displays green "Success" check marks for the remaining files without displaying the print page count. Have to open each file to print. No batch printing with a portfolio possible. Causing production inefficiency for sure.

J

Joe31180275hafg

Participant

I am having the same exact issue with mulitple users. This production issues for the staff.

S

Saipayan38133503mhmi

Adobe Employee

Hi @Xi5C35 , @TB4520 , @dylan_9580 , @tim_7016 ,

We have informed the engineering team about this issue and we will will be planning for a fix in the near future .
As a temporary workaround , we can open the portfolio file in combine , and then get to work on each of them individually as per need .
Please stay tuned for more updates around this issue .

Thanks and regards ,
Adobe Engineering team .

R

Robert29787045p5b9

Participant

Any updates on this fix? This issue is causing production issues.

T

tim_7016

Participant

Happening here, too!!! Causing a production shutdown.

D

dylan_9580

Participant

I posted this issue on September 30th right after that specific update, still awaiting feedback.

X

Xi5C35

Participant

I am experiencing the same issue.

When printing multiple PDFs from a portfolio, only the very first PDF is printed; the rest is not printed but shown green check marks on the side.

Adobe, please check and fix. Thanks!

Meenakshi_Negi

Legend

Hi TB4520,

Thank you for reaching out, and sorry about the trouble caused.

Please let us know if it happens with other portfolios. Could you please share the screen recording of the steps you take and what happens? Did this start recently? If so, please share the Acrobat and OS versions on the machine.

It would be helpful if you could share a sample file so we can check.

Thanks,

Meenakshi

T

TB4520Author

Participant

This started yesterday. I have tried two different portfolios on 2 different machines with the same issue. It all looks like its printing correctly, but only the first page in the portfolio prints. Adobe Acrobat Pro - Windows 11. I am unable to post a screen record as it contains confidential information. Is there a way for me to send securely?

T

TB4520Author

Participant

I have tried this in new and old Adobe. Also tried as an image. Nothing working. It runs like normal, shows the firt report printing by page numbers, then the remaining reports say successful but they never run.

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