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Participant
August 3, 2018
Question

Can't print any PDF's anymore.

  • August 3, 2018
  • 2 replies
  • 652 views

I have Adobe Acrobat Pro DC installed and it is at the latest version. All other files print though. I have tried the following:

  • Uninstalled the Print Driver and installed the latest version.
  • Tried printing multiple PDF's from Chrome, Edge, Adobe Reader, and Adobe Acrobat.
  • Uninstalled all Adobe products, then installed Acrobat DC Pro again.
  • Tried printing the PDF as an image.
  • Turned off protected mode.

Nothing above helps. Does anyone know how to fix this?

This topic has been closed for replies.

2 replies

Lukas Engqvist
Community Expert
Community Expert
August 7, 2018

First you can print from other applications?
Can you print if you use "Print as image" under advanced?

Did you try different files, preferably something you have printed successfully before (just want to confirm you are not trying to print a print restricted file)

Abambo
Community Expert
Community Expert
August 4, 2018

Please give us information on your OS and version, Acrobat and version and the printer.

If I understand your problem right, you cannot print PDF files from any application, not only Acrobat?

ABAMBO | Hard- and Software Engineer | Photographer
Participant
August 6, 2018

Microsoft Windows 10 Pro (1709)

HP Color Laser Jet Pro MFP M477fdw (Latest Firmware)

Adobe Acrobat (2018.011.20055)

Abambo
Community Expert
Community Expert
August 7, 2018

Thanks for those information. Could you please also answer my second question:

If I understand your problem right, you cannot print PDF files from any application, not only Acrobat?
ABAMBO | Hard- and Software Engineer | Photographer